Dear Canadian Air Service Providers:
(Air Canada aka “Voted North America’s best airline a thousand times & WestJet aka “The airline that gives random people TVs for Christmas because it’s good PR but won’t offer even a 1% discount to someone who just lost a close relative.”)
I know times are tough. I know you’ve got budgets to meet. What I don’t know is how you can justify calling “whatever’s listed on the website” a “bereavement fare” just because I’m allowed to switch flights with the added bonus of no change fees! Why would I need to change flights? My grandmother will not be any more alive after the funeral. Why do you think this would help? Am I going to want to stay in the gorgeous city of Abbotsford, BC on a whim so I can smell some mushroom manure?
Why is a seat for a flight two days from now magically worth three times as much as a flight three months from now? The only explanation is that you know if I’m buying the seat, I’m desperate to get to where I’m going. That’s true, because someone I love has died. I need to get there. You know it, you rely on people who need something and have no other choice. I don’t feel like it’s exaggerating to call this sort of thing villainous. I have no financial chance of bringing my wife and two children with me on this flight.
The worst part is, I know this won’t accomplish anything, because hey, what am I going to do, fly with someone else? That would be ridiculous! I booked the flight. I paid $1100 (more than it would cost to go round trip to Paris if I planned ahead, like I should’ve planned ahead for my Nana having a stroke then dying a few days later). I know you won’t change a thing because of one dude’s rant, you won’t send me anything other than a form letter (if I’m lucky) that outlines your bereavement fare policies and your “sincere condolences.” But, at least it feels good to call you all jerks on the internet.